Shop rules

Regulations of the online store

§1 [GENERAL PROVISIONS].

1. these regulations define the rules for making purchases in the apgo online store -
apgo.eu from APCOMMERCE.PL ARTUR PIEKARCZYK, Klonów 21, 32-222 Klonów, NIP:
659-149-76-55, Poland.

(2) Terms used in the Regulations mean:
a. Customer - a natural person (having full legal capacity) or legal entity,
who has made or intends to make a purchase in apgo online store. The customer
may be both a consumer and an entrepreneur,
b. Seller - APCOMMERCE.PL ARTUR PIEKARCZYK, Klonów 21, 32-222 Klonów, NIP:
659-149-76-55, Poland.
c. Store - online store maintained by the Seller in the domain apgo.eu,
d. Consumer - within the meaning of the Civil Code Act of April 23, 1964 - a User,
who, as a natural person, performs a legal action not directly related to his
business or professional activity. A consumer, within the meaning of these
Regulations, are also entrepreneurs running a one-person
business, entering into contracts not of a professional nature arising from
the subject of their activities,
e. User Account - an account in the Store, assigned to a given Customer, containing data
provided during registration,
f. Terms and Conditions - this document with all attachments.

(3) The Store offers
protective films and glass for phones, smartphones, tablets, consoles, navigation and other devices in retail and wholesale via the Internet. The above products
are available through the Store in the form of finished products and on customized products.

(4) Detailed information about the products can be found on the website apgo.eu, as
also made available by e-mail at the e-mail address of the Seller.

5. the Customer may contact the Seller by mail at the address indicated in item 2b
and by e-mail at: shop@apgo.eu, at telephone number: +48 606 330 278

§2 [TERMS OF SERVICE].

1. To be able to place an order through the Store, the Customer must meet the following technical requirements:
a. have a computer, laptop or other device with access to the Internet,
b. have access to e-mail,
c. use an Internet browser (it is recommended to use the latest version),
d. use a minimum screen resolution of 1024x768,
e. enable in the browser the ability to save cookies.
2. online store provides electronic services in the form of:
a. Account registration and User Account maintenance,
b. newsletter,
c. chat,
d. contact form.

(3) The Store does not charge any fees for providing the above services.

4. the above services are provided for an indefinite period of time. The Customer may at any time, without
giving any reason, resign from a given service by sending an appropriate e-mail message for this purpose

e-mail to the e-mail address of the Seller. The Client may withdraw, without giving any reason, from the contract for
provision of any of the services within 14 days from the date of placing the order the way provided
above.

§3 [CONCLUSION OF CONTRACTS].

(1) The contract is concluded between the Seller and the Customer.

(2) All prices shown on the Store are:

a) for European Union Customers gross prices (including VAT). Specified in EURO or USD. Product prices do not include shipping costs.

b) for customers outside the European Union, the price is netto (not including VAT). Depending on the country of delivery, customs and stamp duties may apply.  Product prices do not include shipping costs.

(3) If it applies to a product, the Seller shall exercise due diligence so that the photos
of products reflect their color, character, texture and condition. The colors of the products in the photos,
in view of, among other things, different resolution, calibration and brightness of the Buyer's computer screen, on
which the photos are displayed or the use of flash, may differ slightly from
reality. For this purpose, the store includes a description of the product and its color in addition to the photo. In
case of doubt, please contact the Seller in advance.

(4) Orders can be placed via the Store's website using
Order Form (without registration) or using a User Account. The Seller does not
carry out sales by telephone and e-mail.

(5) To make a purchase, the Customer selects the products of interest in the Store by clicking
the appropriate button. After completing the selection of products, the Customer goes to
tab, where he/she determines the method of delivery of products and payment for them.

(6) The Customer then clicks the "CONFIRM AND PAY." button, which redirects the Customer to
, which contains information about the order being made. This information includes, among others:
specifying the main features of the ordered goods, indicating the total price including taxes and
delivery charges, presenting the Customer's data provided in the order form.

(7) The customer, in order to complete the order, is obliged to confirm the placement of the order
by clicking on the button "CONFIRM AND PAY." located under the
order summary.

(8) Clicking the button "CONFIRM AND PAY." is tantamount to a statement of knowledge
by the Customer that an order entailing an obligation to pay has been placed.

(9) The conclusion of the contract of sale occurs at the moment of confirmation by the Customer of the placement
of the order, i.e. at the moment of clicking the "CONFIRM AND PAY." button.

10. after the Customer places an order, the Seller sends an e-mail confirming
the placement of the order for processing together with the data concerning its implementation, which include
among others.: specifying the main features of the ordered goods, the order completion date,
indicating the total price including taxes and delivery charges, presenting the
personal data of the Customer provided in the order form.

11. recording, securing and making available the content of the concluded agreement is done by:
a. making these regulations available on the website of the Store,
b. recording the content of the contract in the computer system of the Store.

12. the Seller reserves the right to refuse to implement an order under the contract
sale, if the Customer's contact details are not true.

(13) In the case of a custom-made or personalized product, the customer shall make
purchase of the product through the Store, and then provide the Seller with instructions on
the order in the form of an e-mail message.

§4 [PAYMENT TERMS AND METHODS].

1. the Website provides the following forms of payment for the order:
a. by bank transfer to the Seller's bank account (prepayment),
b. through an external payment provider (prepayment),
c. in cash to the deliverer of the shipment with the ordered products upon receipt of the products
(cash on delivery).

(2) The customer is obliged to make payment within 3 working days from the date of
purchase.

(3) If there is a need for a refund for the transaction made by the customer
Seller shall make a refund to the same payment instrument with which the customer
made payment.

§5 [DELIVERY METHODS AND COSTS].

(1) The Customer shall bear the cost of delivery of the ordered products to the destination.

(2) Products shall be delivered to the indicated address. Delivery charges for
products are indicated in the panel and in the e-mail confirming the acceptance of
order.

3. the Seller provides the following methods of delivery of products:
a. by courier,
b. by post.

4. order processing time is up to 1 working day after the payment for the ordered
goods is credited to the Seller's account (or, in the case of payment card payment, from the moment
of obtaining positive payment authorization).

§6 [RIGHT OF WITHDRAWAL].

(1) The provisions contained in this paragraph constitute rights granted exclusively
to the Customer who is a Consumer.

(2) The Consumer shall have the right to withdraw from the contract concluded with the Seller within 14 days from the date of
receipt of the shipment or personal collection of the goods, without giving any reason.

(3) The Customer may submit a declaration of withdrawal from the contract using the withdrawal form
from the contract located at the end of the terms and conditions, either by mail to the address: Klonów 21, 32-222 Klonów, Poland, as well as to the contact e-mail address: shop@apgo.eu.

(4) Submission of a statement of withdrawal from the contract without using the form does not affect
the effectiveness of the withdrawal. For the effectiveness of the statement of withdrawal it is sufficient to send
the statement before the deadline.

(5) The Seller shall immediately confirm by e-mail (to the address provided when placing
the order) the receipt of the statement of withdrawal.

(6) The consumer should return the purchased products within 14 days from the date of sending
statement of withdrawal to the address of the Seller.

(7) If the statement of withdrawal is sent, the contract is considered not concluded.

(8) The consumer shall bear the direct costs of returning the purchased products.

(9) The consumer shall be liable for compensation for diminution in the value of the thing being
the result of using it in a manner beyond what is necessary to ascertain
the nature, characteristics and functioning of the thing, such as the cost of cleaning, repair of parts,
breaking tags. In order to ascertain the nature, characteristics and functioning of the goods, the consumer
should handle and inspect the goods only in the same way as he could
do in a stationary store.

10. the Seller is obliged to immediately, no later than within 14 calendar days from
the day of receipt of the consumer's statement of withdrawal from the contract, return to the consumer
all payments made by him, including the cost of delivery of the product (excluding
additional costs resulting from the delivery method chosen by the Client other than
the cheapest ordinary delivery method made available by the Store). The Seller shall refund
payments using the same method of payment used by the Consumer, unless
the Consumer has expressly agreed to a different method of payment refund.

(11) The Seller may withhold reimbursement of payments received from the Consumer until
he receives the Product back or the Consumer provides proof of its return.

12. the right of withdrawal from the contract does not apply to contracts:
a. in which the subject of performance is a non-refabricated product, produced
to the consumer's specifications or serving to meet his individualized
needs,
b. in which the subject of the performance is goods delivered in sealed
packaging which cannot be returned after opening the packaging for reasons of
health or hygiene, if the packaging has been opened after
delivery,
c. in which the subject of the service are goods, which after delivery, due to their
nature, are inseparably combined with other things.

§7 [PRODUCT COMPLAINT (WARRANTY)].

(1) The Seller shall be obliged to provide goods and services in accordance with the contract.

(2) The rules on the Seller's liability to the Consumer under contracts
obliging to transfer ownership of the goods to the Consumer are governed by Chapter 5a
of the Law of May 30, 2014 on Consumer Rights, while the liability
of the Seller under contracts for the provision of digital content or digital service is governed by Chapter
5b of the Law of May 30, 2014 on Consumer Rights.

(3) The Seller shall be liable to the Consumer for the non-conformity of the goods with the contract
existing at the time of delivery and disclosed within two years from that time, unless the term
of usefulness of the goods, indicated by the Seller, is longer. Before the expiration of
the above deadline, the Consumer may notify the Seller of the discovery of the defect by sending
an appropriate message by one of the means of contacting the Seller,
referred to in §1 paragraph 5.

(4) The consumer is not bound by the above methods of filing a complaint. He may submit
a complaint in any way.

(5) If the complaint is not accepted, the Seller shall inform the consumer of this fact along with the opinion of
as to the unjustifiedness of the complaint.

(6) If the Seller does not respond to the complaint of the Consumer within 14 days
calendar days from the date of delivery of the complaint, it is assumed that he acknowledged the complaint
of the Consumer and his demand.

§8 [CONTRACTS ENTERED INTO WITH ENTREPRENEURS MAKING ORDERS FOR
PROFESSIONAL PURPOSES].

(1) The provisions of this paragraph shall apply only to contracts concluded with
Customers who are entrepreneurs making an order for professional purposes.

(2) Placing an order on behalf of a legal person or organizational unit without
legal personality is tantamount to making a statement that the person placing
an order is authorized to represent the entity on behalf of which the order
was placed. Placing an order without proper authorization will result in
liability of the person placing the order for any damages resulting from this fact.

(3) The entrepreneur is obliged to examine the shipment delivered to him through
carrier in the customary manner, and in the event of finding a defect or
damage to the product, he is obliged to do everything possible to
determine the responsibility of the carrier.

(4) The entrepreneur loses his rights under the warranty if he did not examine the item at the time and in the manner
accepted for items of this type and did not immediately notify the Seller of the defect, and in
case when the defect came to light only later - if he did not notify the Seller
immediately after its discovery.

(5) The Seller reserves the right to terminate the contract concluded with the entrepreneur in
within 14 days from the date of its conclusion without giving reasons.

(6) Any disputes arising from the implementation of the contract concluded between the Seller and the Entrepreneur
will be resolved by the Court having jurisdiction over the seat of the Seller. The
applicable law is Polish law.

§9 [OUT-OF-COURT DISPUTE RESOLUTION].

(1) In order to resolve a dispute arising in connection with the making of purchases in the Store,
consumer has the opportunity to use the assistance of the following institutions before bringing
a case in a common court:
a. use of the permanent amicable consumer court referred to in the Act of
of December 15, 2000 on Trade Inspection by submitting a request for
settlement of a dispute arising from a sales contract,
b. applying to the Provincial Inspector of Commercial Inspection with a request to
initiate mediation proceedings for amicable settlement of the dispute,
c. seeking assistance from the district or municipal consumer ombudsman or
a social organization whose purpose is to protect consumer rights.

(2) Detailed information about the possibilities for consumers to use out-of-court
means of dispute resolution and the availability of procedures is available at the offices and on
websites of institutions such as the Trade Inspection, county (municipal)
consumer ombudsmen, social organizations dedicated to the protection of consumer rights,
as well as the Office of Competition and Consumer Protection.

(3) At http://ec.europa.eu/consumers/odr, there is a platform for the online
system for resolving disputes between consumers and businesses at the
EU level (ODR platform). The ODR platform is an interactive and multilingual
website with a one-stop shop for consumers and businesses seeking
out-of-court resolution of disputes regarding contractual obligations arising from
an online sales contract or service contract.

§10 [FINAL PROVISIONS].

(1) The Seller reserves the right to amend these Terms and Conditions due to changes in
the provisions of applicable law or changes in the manner of conclusion and performance of contracts. Changes
these changes will not affect the placed, executed or completed orders and contracts.

(2) In matters not regulated by these Regulations, the provisions of
generally applicable law shall apply, in particular the Act of 23 April 1964
Civil Code, and the Act of 30 May 2014 on consumer rights. The applicable law
for the contract of sale is Polish law, unless the law applicable to the place of residence
of the consumer regulates his rights in a manner more favorable to the consumer.

3 The Terms and Conditions are effective as of 30-12-2023.

[WITHDRAWAL FORM].

Addressee Postal address
I / We (*) hereby inform / inform (*) about my / our (*) withdrawal from the contract
of sale of the following items:
Name of the product Price
Total
Date of conclusion of the contract
Date of receipt of the products
Name and surname
Address of the consumer(s)
Date and signature