Returns and Complaints

Complaints:

Mistakes happen, and they can happen to anyone, whether during installation or production 😀 You always get an installation warranty from us on apgo brand films, hybrid glass and skins.

How to advertise a product? How to take advantage of the warranty?

- send us a message within 7 days after receiving the shipment; 
- in the message include your order number, product name and what the complaint is about;
- necessarily send photos/video showing the defect or damaged product;
- if it was your assembly error, we will usually send a new product and you will only pay the operating cost of the new shipment; (depending on the form of delivery);
- if it is an error due to our mistake all costs on our side;

Returns:

Please take into account that we have produced your order and the products for it especially for you :)

You can find details of returns on the Shop rules

In a nutshell how best to proceed with returns:

1. pack the products you want to send back 😕 and send them to:

service-apgo

Klonów 21, Klonów 32-222 Poland.

2. add a note in the package with your order number or the details for which you made the purchase;